How can we help?
How can
we help?
Sign Up
& Install
Follow these simple steps:
- Create an account
- Install Canopy app (for dashboard and settings).
- Install Canopy Shield app on the device you want to protect.
Create a new account and install Canopy on your shieldren’s iOS or Android devices.
- Create Account
- Install Canopy:
- iPhone/iPad Installation
- Android Installation
- Install Canopy Shield:
- iPhone/iPad Installation
- Android Installation
- Mac Installation
- Windows Installation
- Chromebook Installation
Account
Settings
Update your personal information,
change your account settings, add
a new Shield, and more.
Update your personal information, change your account settings, add a new shield, and more.
Protection
Settings
Create custom filtering rules, block websites and apps, and adjust your Sexting Alerts settings.
- What are Content Categories?
- How do Content Categories work?
- Block or Allow Apps and Websites
- How do I activate Partial Nudity protection level
- Setting up Internet Breaks
- Activate Location Awareness
- How do I activate location sharing for Canopy Shield?
- How do I activate push notifications for Canopy?
- Removal Alerts for iPhone & iPad
- Comparison of iOS Removal Alerts and Removal Prevention
- Removal Prevention for iPhone & iPad
- Removal Prevention for Android
- Removal Prevention for Mac
- Removal Prevention for Windows
- My device's WiFi is connected, but can't use the internet. What should I do?
- Enable Sexting Alerts
- Change Sexting Alerts Level
- Protect Parent Device with Canopy
FAQ
Have questions about Canopy?
We’ve got you covered.
Uninstall & Cancel
Uninstall Canopy from your devices or cancel your subscription.
Uninstall Canopy from your devices or cancel your subscription.
Didn't find what you were looking for?
Reach out to us by phone or email.
Phone support hours: every day from 12 p.m. to 8 p.m. CT