If you don’t remember your password, follow these steps to reset your password and regain access to your account:
- Go to Canopy’s login page.
- Press Forgot your password? It will appear below the “Log In” button.
- Enter the email address you used to create the account and press Send Recovery Email. This will send you an email with a temporary link that will allow you to reset your password. If you can’t locate the email in your inbox, please check your spam folder.
- Check your email inbox. In the email, press Click Here to Reset Your Password.
- Enter and confirm your new password, then press Reset Password. Please note, your password should have at least 8 characters and contain at least one of the following: uppercase letters, lowercase letters, numbers, and special characters.