Account Settings:
How do I cancel my Canopy subscription?

We’re sad to see you go! To cancel your Canopy subscription, please follow the steps below.

  1. Open the Canopy app on your mobile device or log in to your Canopy web dashboard.
  2. Navigate to the Account Settings menu. On the app, you’ll find it by pressing the menu button in the upper left corner of your screen. On the web dashboard, you’ll find it by pressing the account button in the upper right corner of the screen.
  3. Scroll down to the “Your Plans” section of the Account Settings page.
  4. Click Cancel Plan. Once cancelled, your subscription will not renew after your current payment period ends. You will still have access to Canopy until then.

Important: Remove Canopy Shield before the account payment period ends.

If you purchased your subscription via the Apple App Store or the Google Play Store, you will need to cancel it in the App Store or Play Store. To learn more about how to cancel or change your subscriptions in the Apple App Store or Google Play Store, refer to the following support articles:

If you would like to leave us feedback, please do so using the Contact Us form. We greatly appreciate it!

Was this post helpful?

Related Articles

No posts found!

No posts found!