How can we help?
How can
we help?
Product Help
For account settings to permissions, find help for everything Canopy.
If you’re new to Canopy, and looking for tips, check out our Beginner’s Guide.
Sign Up
& Install
Create a new account and install
Canopy on your children’s iOS or
Android devices.
Create a new account and install Canopy on your children’s iOS or Android devices.
Account
Settings
Update your personal information,
change your account settings, add
a new child, and more.
Update your personal information, change your account settings, add a new child, and more.
Protection
Settings
Create custom filtering rules, block websites and apps, and adjust your Sexting Alerts settings.
Create custom filtering rules, block websites and apps, and adjust your Sexting Alerts settings.
- Activate Location Awareness
- Enable Sexting Alerts
- Change Sexting Alerts Level
- Setting up Internet Breaks
- Block or Allow Apps and Websites
- Protect Parent Device with Canopy
- Removal Prevention for Android
- Removal Prevention for iPhone & iPad
- Removal Alerts for iPhone & iPad
- Comparison of iOS Removal Alerts and Removal Prevention
- Removal Prevention for Windows
- Removal Prevention for Mac
- What are Content Categories?
- How do Content Categories work?
- Always-On Protection for Mac
- How do I activate location sharing on the Canopy Kids app?
- How do I activate push notifications on the Canopy for Parents app?
- My child's WiFi is connected, but they can't use the internet. What should I do?
- How do I activate Partial Nudity protection level
FAQ
Have questions about Canopy?
We’ve got you covered.
Uninstall & Cancel
Uninstall Canopy from your devices or cancel your subscription.
Uninstall Canopy from your devices or cancel your subscription.
Didn't find what you were looking for?
Reach out to us by phone or email.
Phone support hours: every day from 12 p.m. to 8 p.m. CT