Protection Settings:
How do I block or allow a specific
app or website?

Canopy allows you to customize your child’s personal protection settings by creating Custom Filtering Rules. With this feature, you can allow or block access to specific websites or apps, before or after your child installs them on their device.

To create a Custom Filtering Rule for a specific app:

  1. Open the Canopy for Parents app on your device or log in to the Canopy web dashboard.
  2. Select the profile of the child for whom you wish to block or allow an app. Click Device Settings on the app or Protection Settings on the web dashboard.
  3. Click Applications (or Apps if you’re on the Canopy for Parents app).
  4. The next screen will display a list of all the applications installed on your child’s device. You can sort the list alphabetically, by most used, or by date downloaded by pressing the Sort button.
  5. Locate the application you wish to block or allow. You can do so by scrolling down the app list or by entering the unique app name in the search box located on the top of the screen.
  6. From the drop-down menu on the right side of the screen, choose the level of protection you want for the app you’ve selected.
Filtered means Canopy will filter the app normally.
Unfiltered means Canopy will not filter any content within the app.
Blocked means Canopy will completely prevent your child from accessing the app.
Please note that Custom Filtering Rules for apps are not currently available on Canopy for Mac. We plan to launch this feature for Mac soon.
To create a Custom Filtering Rule for a specific website:

    1. Open the Canopy for Parents app on your device or log in to the Canopy web dashboard.
    2. Select the profile of the child for whom you wish to block or allow a website. Click Device Settings on the app or Protection Settings on the web dashboard.
    3. Click Websites.
    4. Click the icon to add a new website.
    5. Select a level of protection:

      Unfiltered means Canopy will not filter any content within the website.
      Blocked means Canopy will completely prevent your child from accessing the website.

    6. Click Add Website.

    To return to filtering a blocked or unfiltered site normally, just delete it from your list by clicking Remove.