Protection Settings:
How do I block or unfilter a specific
app or website?

Canopy allows you to customize your personal protection settings by managing the Advanced Filtering. With this feature, you can allow or block access to specific websites or apps.

To block or unfilter a specific app:

  1. Open the Canopy Parental control app on your device or log in to the Canopy web dashboard.
  2. Select the profile of the protected device you wish to block or unfilter an app for. 
  3. Select the Application tab. 
  4. Use the search bar to find apps or select from the list. Tap View All for the full list of applications installed on the protected device. You can sort the list alphabetically, by most used, or by date downloaded by pressing the button on the right.
  5. Tap the application you wish to block or unfilter. From the drop-down menu on the right side of the screen, choose the level of protection you want for the app you’ve selected.
Allowed means Canopy will filter the app normally.
Unfiltered means Canopy will not filter any content within the app.
Blocked means Canopy will completely prevent your shield from accessing the app.
Please note that Custom Filtering Rules for apps are not currently available on Canopy for Mac. We plan to launch this feature for Mac soon.

To create a Custom Filtering Rule for a specific website:

      1. Open the Canopy parental control app on your device or log in to the Canopy web dashboard.
      2. Select the profile of the protected device you wish to block or allow a website for. 
      3. Select the Website tab
      4. Click the icon to add a new website.
      5. Select a level of protection:

        Unfiltered means Canopy will not filter any content within the website.
        Blocked means Canopy will completely prevent your shield from accessing the website.

      6. Click Save.
    To return to filtering a blocked or unfiltered site normally, delete it from your list by clicking the bin icon.

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