In order to track location and receive Location Alerts, location sharing must be allowed on the device where the Canopy child app is installed.
To allow location sharing on iPhone:
- Open the Settings app on the protected device
- Scroll down and select Privacy
- Select Location Services
- Select Canopy from the list
- Select Always
To allow location sharing on Android:
- Open the Settings app on child’s device
- Scroll down and select Location
- Select App permissions
- Select Canopy from the list
- Choose the Allow all the time option