Have Questions about Canopy?
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Canopy is a digital filtering app that detects and blocks pornography in milliseconds, before it reaches your device's screen. 

Canopy uses advanced computing technology, including artificial intelligence and machine learning, to recognize and filter out pornographic content online and on your protected smartphone camera. In addition to our Smart Filter, which detects and blocks online pornography, Canopy has other features you can’t get anywhere else, such as Sexting Alerts (which help detect and prevent sexting) and Removal Prevention (which ensures Canopy Shield can’t be deleted or disabled without your permission).

For more information on Canopy’s specific capabilities, such as our Smart Filter and Sexting Alerts features, please scroll down or visit the Technology section of our website.

Canopy is the only digital filtering app that stands directly between inappropriate content and you. Because Canopy scans individual pieces of online content in real time, it can stop exposure to pornography almost everywhere while still allowing your protected deivce to freely explore the safe parts of the Internet. With Canopy Shield, you get all the good of the digital world without the bad.

In addition to the Smart Filter, Canopy offers other features you can’t get anywhere else, including:

• Sexting Prevention (for Android devices) and Sexting Alerts (for iPhone and iPad), which detect sexting and notify you immediately if there is a risk of sharing inappropriate photos

• Removal Prevention (for Android devices, Mac computers, and Windows computers) and Removal Alerts (for iPhone and iPad) to make sure your child is always protected

Over 100,000 families and individuals around the world already trust our technology to enable them to experience the digital world without the risk. But Canopy doesn’t just protect your child – it also encourages responsible habits, facilitates transparency and trust, and creates opportunities for important conversations. We hope Canopy will help you and your family build trust, learn valuable lessons together, and develop healthy habits to last a lifetime.

When you sign up for Canopy, you’ll automatically get a one-week free trial. You can cancel free of charge any time before the end of your trial period. After that, depending on which plan you picked when you signed up, Canopy costs:

• $9.99 per month/ $95.9 per year  to protect up to three devices

• $11.99 per month/ $107.9 per year to protect up to five devices

• $15.99 per month/ $119.99 per year to protect up to ten devices

Every subscription includes access to all of our great features. We also offer a 30-day money-back guarantee – if you don’t love Canopy, just let us know up to thirty days after you created your account for a full refund. 

Please note that if you wish to cancel your subscription, you must do so within the app, from your Canopy web dashboard, or through the app store where you originally subscribed to Canopy. Deleting the app will not cancel your subscription.

It’s easy! You can create your account on the Canopy website. Once you do, we’ll lead you through the process of setting up Canopy for your family.

Canopy can be installed on a variety of devices, including:

• Android devices (smartphones and tablets) running Android 5.0 or higher

• iPhones and iPads running iOS 12 or higher

• Apple computers running macOS High Sierra 10.13 or higher

• Any computer running Windows 7 or higher

You can use any combination of devices with Canopy as long as they both meet those specifications. For example, if you have an iPhone but your shield has an Android device, that’s totally fine!

Yes, Canopy and Canopy Shield. While they might seem similar at first, they serve different purposes. If you’re new to Canopy, you should start by creating your account and installing Canopy Shield on the devices you wish to protect. Only Canopy Shield contains Canopy's Smart Filter technology. 

Canopy app allows you to monitor your protected devices, receive notifications, and remotely customize settings. It should only be installed on your personal device – one that the users of the protected devices don’t use or have access to. You can download Canopy app from the Apple App Store or the Google Play Store. You can also manage your protected Canopy devices from the web dashboard, which has all of the same features as the Canopy app.

Canopy Shield should only be installed on device(s) you wish to protect. Canopy will guide you through the process of installing Canopy Shield when you first set up your account.

While you know your child best, we recommend using Canopy as an opportunity to start an open, ongoing conversation about the role of technology in their life. 

Encouraging healthy dialogue between parents and children is a key part of Canopy’s mission. That’s why Canopy allows children to make requests and parents to respond, all from within the app. It’s also why we designed Canopy to be clearly visible on your protected device, just like any other app. We believe design decisions like these help foster trust and open communication.

Earning the trust of Canopy users is central to our mission. We’re very serious about protecting your data and privacy.

With that in mind, we collect no more data than we need to provide you with a superior product. We will never sell your data, and will always keep it safe with world-class security. In addition, we will never keep your data longer than is necessary to offer you an excellent experience. If you would like your data deleted at any time, please contact us.

For more information on our privacy and security practices, please see our Privacy Policy.