If the protected device has Stolen Device protection turned on, it is recommended to install Removal Prevention in a trusted place (home, work, etc.), otherwise you will need to wait until the one hour Security Delay ends. Click here for details

Step 1 – Download and run the Removal Prevention setup file

1. Download the Removal Prevention setup file from this link. A file named Canopy_Removal_Prevention.exe with the Canopy icon will appear in your computer’s Downloads folder.
2. Open and run the Removal Prevention setup file from top corner of your browser, or from your PC’s Downloads folder. If prompted for permission by the User Account Control dialog, click Yes.

Step 2 – Connect the protected iOS device to your computer

1. Connect the iOS device you would like to protect to the PC with a USB cable.
2. Press Trust when the notification appears. If the Trust notification does not appear, you may have already trusted the computer in the past.
3. Click the Start button on the installation setup screen on your computer.

Step 3 – Backup using iTunes (if you regularly back up your protected device skip to step 4)

1. Open iTunes  on your PC.
2. In the iTunes app on your PC, click the Device button near the top left of the iTunes window.
3. Click Back Up Now (below Backups)
4. Click the Next button on the installation setup screen on your computer.

If iTunes is not installed, you can download it from this link.

Step 4 – Disable Passcode

1. Open Settings on the iOS device you would like to protect.
2. Tap Face ID & Passcode or Touch ID & Passcode
3. Enter your existing Passcode.
4. Turn Passcode Off. You’ll be able to reactivate the passcode when Removal Prevention setup is complete.
5. Click the Next button on the installation setup screen on your computer.

Step 5 – Disable Find my Iphone

1. Go back to Settings on the iOS device.
2. Tap your Apple ID name.
3. Tap Find My
4. Tap Find my iPhone, then tap again to turn it off.
5. Enter your Apple ID password, then tap Turn Off. You’ll be able to reactivate Find my iPhone when Removal Prevention setup is complete.
6. Click the Next button on the installation setup screen on your computer.

   Your device will now automatically restart and Canopy will begin automatically setting up Removal Prevention. Important! Do not disconnect the device from the computer until the setup completes.

Step 6 – Enable Remote Management

1. After the device you would like to protect restarts, swipe up the welcome screen.
2. Tap Next on the remote management screen. (On some deivces tap Enroll this iPhone instead.)
3. Wait until the iPhone or iPad switches to the home screen, and then click the Finish button on your computer. Important! Do not click Finish until this has happened.

1. Click the OK button on the installation setup screen on your computer.
2. Congratulations! Removal Prevention is now enabled. 

             You may now disconnect the protected device and continue enjoying the internet without any worries

1. If you wish, you can now re-enable Passcode and Find My iPhone