Canopy HelpProtection Settings

Protection Settings:
How do I change the protection level
of Sexting Alerts?

Canopy’s Sexting Prevention (on Android) and Sexting Alerts (on iOS) features each offer two levels of protection, Standard and

Enhanced Sexting Prevention. Standard detects full nudity in photos, while Enhanced Sexting Prevention detects partial nudity, including swimwear. For more information on how Sexting Prevention (on Android) and Sexting Alerts (on iOS) work, please visit our FAQ page.

To change your child’s protection level, please follow these steps:

  1. Open the Canopy for Parents app on your device or log in to the Canopy web dashboard.
  2. Select the child device for which you wish to enable the Smart Filter. Click Device Settings on the app or Protection Settings on the web dashboard.
  3. Scroll down to the section titled Sexting Prevention and toggle the switch on.
  4. To change your Sexting Prevention level select Change to Standard or Change to Enhanced Sexting Prevention
    .
If you wish to completely turn off Sexting Prevention, you can do so by toggling the switch in the upper right corner of the Sexting Prevention section from the purple “On” position to the gray “Off” position.
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