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How do I change my email?
Account Settings: How do I change my email? Canopy uses an email address, rather than a username, to uniquely identify your account. When you first created your Canopy account, you provided an email address. You should use this email address whenever ...
How do I change my plan or payment method?
How do I change my plan or payment method? To change the credit card info or PayPal account you use to pay for Canopy, login to your Canopy account on desktop or open the Canopy app and use the “Change Plan” option: Open the main menu and click ...
Forgot Password
Account Settings: I forgot my password. How do I reset it? If you don’t remember your password, follow these steps to reset your password and regain access to your account: Go to Canopy’s login page. Press Reset your password? It will appear below ...
Change Sexting Alerts Level
Protection Settings: How do I change the protection level of Sexting Alerts? Canopy’s Sexting Prevention (on Android) and Sexting Alerts (on iOS) features each offer two levels of protection, Standard and Enhanced Sexting Prevention. Standard detects ...
iOS Removal Prevention Setup Guide for Mac
iOS Removal Prevention Setup Guide for Mac To set up Removal Prevention on iOS using a Mac, please follow these steps: Step 1 - Download and run the Removal Prevention setup file Download the Removal Prevention setup file from this link. The file ...